Privacy Overview
Card Play AU ("Card Play AU", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in a responsible, transparent way. This Privacy Policy explains how we collect, use, store, and protect information in connection with our offline poker tournaments, blackjack events, social card game gatherings, and live entertainment competitions hosted in venues across Australia.
Our website, https://cardplayau.com/, is an informational and entertainment-focused platform. It provides details about offline poker tournaments, blackjack events in Australia, poker nights in Sydney and other cities, live card game competitions, leaderboards, venues, and social gaming events for the Australian poker community. We do not provide online gambling, betting, or financial gaming services.
This overview highlights how your data may be collected and used when you:
- Register your interest or sign up for offline poker tournaments, blackjack entertainment competitions, or social gaming events.
- Submit an enquiry through our Contact Us page or other communication channels.
- Subscribe to newsletters, event alerts, or community updates.
- Participate in leaderboards, rankings, or other recognition-based elements of our Australian poker community.
We collect only the information that is reasonably necessary to organise and promote our entertainment tournaments, manage event participation, and maintain a safe and enjoyable environment for adult players at our premium venues.
Information We Collect
The types of information we may collect depend on how you interact with Card Play AU and our offline events. We aim to limit collection to what is relevant and necessary for managing tournaments, social gaming events, and community activities.
Information you provide to us
When you engage with our site or contact our team, you may voluntarily provide the following information:
- Contact details: such as your full name, email address, phone number, and city or state of residence, typically provided when you submit an enquiry, register interest in an event, or join our mailing list.
- Event and tournament registration details: including preferred tournament type (for example, offline poker tournaments or blackjack entertainment competitions), approximate skill level, and any logistical information we require to reserve a place or manage attendance.
- Community and leaderboard information: such as your chosen display name, state or city, and relevant performance details if you participate in rankings or player leaderboards.
- Communication content: including messages you send through web forms, emails, or feedback relating to our social gaming events, venues, or the Australian poker community.
Information collected automatically
When you visit our website, we may collect limited technical and usage information to help us understand how visitors interact with our content and to improve navigation and performance. This may include:
- Standard web log data, such as your browser type, device type, operating system, referring URLs, pages viewed, and access times.
- Approximate location data inferred from your IP address (for example, identifying that visits are from within Australia) to help us better tailor content about local blackjack events and poker nights.
Where cookies or similar technologies are used, we do so primarily to support core site functionality, security, and basic analytics. You may be able to control or disable cookies through your browser settings, although this may affect certain features or user experience.
Sensitive and financial information
Card Play AU does not provide online gambling, does not host real-money betting, and does not process online gaming transactions. We do not intentionally collect sensitive financial information (such as credit card numbers or online payment credentials) through this website. Any event-related payments or reservations that involve third-party venues or ticketing providers are subject to those providers' independent terms and privacy policies.
How We Use Your Information
We use the information we collect solely for purposes that are directly related to organising, promoting, and improving our offline poker tournaments, blackjack events, and social gaming experiences in Australia. Common uses include:
- Event and tournament management: processing expressions of interest, compiling attendance lists, confirming registrations, managing waitlists, and coordinating logistics for entertainment tournaments and live card game competitions.
- Communications and updates: sending you confirmations, reminders, schedule changes, and follow-up information relating to the specific events you have enquired about or registered for, as well as optional newsletters or updates about upcoming offline poker tournaments, blackjack events in Australia, or community gatherings.
- Leaderboards and rankings: compiling and publishing player rankings and leaderboard information (using the name or alias you provide), where you have chosen to participate in competitive or recognition-based aspects of our Australian poker community.
- Customer support and enquiries: responding to questions, feedback, or complaints submitted via our Contact Us page or through other communication channels.
- Site improvement and analytics: analysing aggregated website usage patterns to enhance our content, navigation, and event information, ensuring visitors can quickly find details on venues, tournament schedules, and social gaming events.
- Safety, compliance, and risk management: using your information as reasonably necessary to help maintain a safe and respectful environment at our venues, to verify eligibility for adult social gaming, and to meet our legal obligations under applicable Australian laws and regulations.
We do not use your information to facilitate online gambling or betting, and we do not engage in automated decision-making that produces legal or similarly significant effects for individuals.
Data Security and Storage
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. While no system can be completely secure, Card Play AU is committed to implementing safeguards appropriate to the nature of the data and the risks associated with our offline entertainment tournaments and social gaming events.
Security measures
Our security measures may include a combination of:
- Access controls and authentication to limit who within our organisation can view or manage personal information.
- Use of reputable service providers for data hosting, communications, and analytics, each of whom is expected to apply appropriate security practices.
- Reasonable administrative and technical controls to reduce the risk of unauthorised access or disclosure.
Storage locations and retention
Your information may be stored on secure systems located in Australia or, in some cases, in other jurisdictions where our trusted service providers operate. Regardless of location, we require that personal information be handled in line with the principles of Australian privacy law.
We retain personal information only for as long as it is needed for the purposes outlined in this Privacy Policy, including organising offline poker tournaments and blackjack events, managing leaderboards, complying with legal obligations, and resolving disputes. When information is no longer required, we will take reasonable steps to de-identify or securely destroy it.
While we strive to protect your information, you are encouraged to contact us promptly if you suspect any unauthorised use of your personal details in connection with our events or website.
Your Rights and Choices
As an Australian user engaging with Card Play AU and our offline entertainment tournaments, you have certain rights and choices regarding how your personal information is collected, used, and managed.
Access and correction
You may request access to the personal information we hold about you and ask that we correct any information that is inaccurate, incomplete, or out of date. Subject to any legal restrictions, we will respond to access and correction requests within a reasonable time frame.
Deletion and restriction
In some circumstances, you may request that we delete certain personal information we hold about you or limit how we use it. For example, if you no longer wish to participate in leaderboards or player rankings for our live card game competitions, you can contact us to request removal or anonymisation of your details from public displays, subject to legitimate record-keeping requirements.
Communication preferences
You can manage your communication preferences by:
- Using unsubscribe links included in marketing or newsletter emails we send about offline poker tournaments, blackjack events in Australia, or social gaming activities.
- Contacting us directly to update your preferences regarding event announcements, community updates, and promotional materials.
Even if you opt out of marketing communications, we may still send you essential service messages relating to events you have registered for, such as confirmations, schedule changes, or critical updates necessary for your participation.
Exercising your rights
To exercise any of the above rights, please refer to the contact details in the Contact and Policy Updates section. We may need to verify your identity before actioning your request to help protect your privacy and the integrity of our Australian poker community records.
Children's Privacy
Card Play AU is dedicated to providing entertainment-focused offline poker tournaments, blackjack competitions, and social card gaming events for adult participants. Our website, events, and community activities are intended for individuals aged 18 years and over.
We do not knowingly collect, use, or store personal information from individuals under 18. If we become aware that we have inadvertently collected personal information from a person under 18, we will take reasonable steps to delete that information as soon as practicable.
Parents or guardians who believe that a minor may have provided personal information to Card Play AU are encouraged to contact us using the details in the Contact and Policy Updates section so that we can promptly investigate and address the issue.
Contact and Policy Updates
How to contact Card Play AU
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Card Play AU handles personal information in connection with our offline poker tournaments, blackjack events, or social gaming experiences, you can contact us via:
- Website: by submitting a message through our Contact Us page.
- Email: via the contact details provided on our official website.
- Postal or venue contact: using any postal or venue-specific contact information published on our site for particular events or locations.
When you contact us about privacy matters, please provide enough detail for us to understand and respond to your enquiry. We may request additional information if needed to verify your identity or clarify your request.
Complaints
If you believe your privacy has been compromised or your personal information has not been handled in accordance with Australian privacy laws, we encourage you to raise your concerns with us first so that we can investigate and work towards a resolution. You may also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
Policy updates
We may update this Privacy Policy from time to time to reflect changes in our events, our practices, or applicable Australian privacy regulations. The "Last updated" date below indicates when this policy was most recently revised.
When we make material changes, we will take reasonable steps to bring the updated policy to your attention, which may include updating the Privacy Policy page on our website, posting notices in relevant sections (such as event information or FAQ pages), or providing a direct communication where appropriate.
Last updated: 14 May 2026